FAQ's
Can I place an order from outside Sweden?
Yes, we accept orders from outside Sweden.
Can I return my order?
Yes, you can return your order. Please send us an email with your order number, and we will get back to you with instructions on how to return the package.
What is the delivery time?
- Within Sweden: 1-5 business days
- Outside Sweden: 5-10 business days
What payment methods do you accept?
We accept major credit cards, PayPal, and Klarna for your convenience.
How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with photos of the damage and your order number. We will assist you with a replacement or a refund.
Do you offer exchanges?
Yes, we offer exchanges. Please contact us with your order number and details of the item you wish to exchange, and we will guide you through the process.
How do I know what size to order?
We have a size guide available on our website. If you need further assistance, please contact our customer service team.
How do I contact customer service?
For any other questions, you can contact us via chat or email at N.tl.clothingbrand@gmail.com.
Yes, we accept orders from outside Sweden.
Can I return my order?
Yes, you can return your order. Please send us an email with your order number, and we will get back to you with instructions on how to return the package.
What is the delivery time?
- Within Sweden: 1-5 business days
- Outside Sweden: 5-10 business days
What payment methods do you accept?
We accept major credit cards, PayPal, and Klarna for your convenience.
How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact us immediately with photos of the damage and your order number. We will assist you with a replacement or a refund.
Do you offer exchanges?
Yes, we offer exchanges. Please contact us with your order number and details of the item you wish to exchange, and we will guide you through the process.
How do I know what size to order?
We have a size guide available on our website. If you need further assistance, please contact our customer service team.
How do I contact customer service?
For any other questions, you can contact us via chat or email at N.tl.clothingbrand@gmail.com.